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Synergy Property Services

Frequently Asked Questions

How much does it cost to use your services?

The cost for our services do vary depending on the services that our clients request or are subscribed to. Speak with a rep for more details.

Do you guarantee your services?

Unfortunately, as much as we would like to offer our clients a guarantee, we can not. As everyone knows the real estate business is ever-changing and properties get rented extremely quickly. We do however offer you our "SPS Assurance" that we will work to satisfactorily meet your goals to the best of our ability.

How much do you charge for a consultation?

Our initial consultation over the phone is FREE, however there is a $5 service fee for coming into the office. 

What is a property locator?

A property locator is a realty service agent that works with potential tenants by helping them select the best property for their needs. Property locators also work with property owners or managers to assist them in advertising of referring their property to potential renters. 

How are documents and information shared?

When sharing documents with our clients, we believe that your privacy and account security are one of our top priorities. We use encrypted software to protect your information and only you or an approved representative of your choice has access to your information and documentation. Documents can be electronically sent via email or fax. We recognize the importance of secure online transactions and we take steps to safeguard the privacy of our clients and any forms sent or received.

How do you find properties?

We work with the owners/managers to provide you the most accurate and up-to-date information by verifying the property details and status. We employ the latest technology and specialized agents to conduct the search and obtain the information for you in a timely manner.  We provide you with the results of the search for property in a prompt and comprehensive analysis report designed for your needs.

Who does the property locator work for?

We work for our clients to achieve the most advantageous results possible. 

Who uses property locators?

Property locator services are used mostly by busy people looking for assistance locating the perfect home for them. 

Who owns Synergy Property Services?

SPS is owned by a group of private investors.

How long does it take to get a Credit or Background Check results back?

We pride ourselves on having the fastest turn around time when it comes to getting results back. Results are usually returned within 24 - 48 hours.

What does a background check cover?

A Criminal History or Background Check  is a 5-7 year (further if requested), “Hands On’ search of records that includes both misdemeanor and felony convictions. You are provided with all available information of convictions including charges, offense date, conviction date, dispositions and sentencing and any extra information that are available from the courts.

What does a credit check cover?

A Credit check includes a report of any accounts that you have financed, or any debts that you have accumulated over time either paid, unpaid, and open or closed accounts.

As a renter, how long will I be able to use the service?

You will receive 7 day access to new property searches with updates provided during that time period.

Do you contact the property owner / manager for renters?

We offer additional services that include scheduling appointments with the owner/manager to view and/or apply for a property.